Privacy Policy

Last Updated: November 3, 2025

This Privacy Policy (“Policy”) is part of the Terms of Service for Resource Marketing, LLC d/b/a Vibrance (“Vibrance,” “we,” “us,” or “our”). We operate an online store and website, including all related information, content, features, tools, products, and services, (collectively “Services”). This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit, use, or make a purchase or other transaction using our Services or communicate with us in any manner. It also provides information related to third-parties who collect, use, and disclose Personal Information through our website. Our Services are powered by Shopify – a platform which supports all aspects of our Services. Their privacy practices are unique and may differ from those described in this policy but may be found at: https://www.shopify.com/legal/privacy.

This Privacy Policy is incorporated into our Terms of Use. For that reason, we highly recommend that you read this Privacy Policy in full. If there is a conflict between this Privacy Policy and the Terms of Use regarding Personal Information, this Privacy Policy shall prevail and control the collection, processing, and disclosure of Personal Information.

This Policy applies to your use of the Website regardless of how you access it (e.g., via desktop, mobile browser, or integrated application).

1. What Personal Information We Collect.

The term "Personal Information," as used in this Policy refers to information that identifies or can reasonably be linked to you or another person. Personal Information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of Personal Information, including inferences drawn from this Personal Information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, put in your cart, add to your wish list, or purchase, return, exchange or cancel, and your past transactions.
Payment Information is collected through third-party payment processors to handle transactions. We do not store full credit or debit card numbers on our servers. Payment data is processed securely by our payment providers in accordance with their terms and privacy policies.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. This includes your IP address, browser type, device identifiers, and operating system. We may also collect the referral URLs and pages visited in order to track and pay our marketing providers.

h. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. This will include the time and duration of visits, clicks, page interactions, and scrolling behavior for the purpose of security and to improve our Website and marketing practices.

i. Persons Under 18 Years of Age. Our Website and Services are not intended for use by individuals under the age of 18. We do not knowingly collect Personal Information from anyone under 18. If we become aware that we have inadvertently collected information from a person under the age of 18, we will take reasonable steps to delete such information from our records. If you are under the age of 18, you must not use or access the Website, submit any Personal Information, or engage with our Services.

2. How We Collect Personal Information.

We collect your Personal Information from the following persons and in the following manner:

Directly from you when you create an account, fill out an order form, communicate with us about our Services or otherwise communicate with us, or provide us with your Personal Information;
Automatically through the Services including from your device when you click on our ads, visit our website, place an order, or use our Services. This collection is done through pixels and cookies set on our website, as well as similar technologies by third-parties;
From our service providers when we engage them to enable certain technology and when they collect or process your Personal Information on our behalf;
From our marketing and other third-parties when we retain marketing services from third-parties, those services may includes providing us with your Personal Information.

3. How We Use Personal Information.

We may use Personal Information in the following ways and for the following purposes:

Marketing and Providing Services. We use your Personal Information to provide you with our Services and fulfill your orders including processing your payments, fulfilling and shipping your orders or returns, and remembering your preferences and items you found interesting. We may also provide you marketing information including specials and new products or Services. We may send notifications to you related to your account, process purchases, returns, exchanges, or other requested transactions, and otherwise manage your account.
Marketing and Advertising. We use your Personal Information for marketing and promotional purposes. We may send you our latest marketing, advertising, and promotional communications by email, text message, or postal mail. We may show you online advertisements for our Services, and this may include properties based on your previous browsing or on items you previously have purchased, or added to your cart, and other activity on the Services.
Security and Fraud Prevention. We use your Personal Information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else.
Communicating with You. We use your Personal Information to provide you with our Services, including customer support, to be responsive to your questions or concerns, and to maintain our business relationship with you.
Legal Reasons. We use your Personal Information as necessary to comply with applicable law or respond to valid legal requests, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential or actual violations of our terms or policies.

4. How and When We Disclose Your Personal Information.

We may share or disclose your Personal Information with third-parties in the following circumstances:

a. Service Providers. We may share your Personal Information with service providers who assist in operating the Website, processing payments, maintaining infrastructure, or supporting our services. This includes with sharing your Personal Information with Shopify. But it may also include service providers who perform services on our behalf such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment centers, and shipping centers. All service providers are contractually required to keep Personal Information confidential and may not use it for any purpose other than performing services on our behalf.

b. Shopify. Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to us through our Services will be transmitted to and shared with Shopify as well as third-parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. We use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants, and with Shopify for analytics to help us grow our business or tailor our marketing. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link

c. Affiliates/Marketing Support. We may share your Personal Information with Third-parties including Shopify for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for our Services. Marketing to you may be based on items you have purchased or added to your cart and other activity on the Services.

d. Third-party Websites and Links. Our Services may provide links to websites or other online platforms operated by third-parties. You may have linked onto our Website from a third-party website, social media, or other link. If you utilize links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third-party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services. To the extent we provide the links to third-party’s we share Personal Information to track their efforts and render payment pursuant to a written contract for their marketing services.

e. Security and Fraud Prevention. We may share your Personal Information to authenticate access to your account, to secure payment processing, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity on your account, or in your actions on our Website to protect our customer’s safety, and to secure our services and data. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else, as you will be responsible for all use of your account including those with whom you share your credentials.

f. Legal Basis for Sharing. We use your Personal Information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms. This includes responding to a valid subpoena or demand from an enforcement agency.

g. Business Transfers. Should we decide to sell all or any part of our company, we will share your Information as part of that corporate transaction, such as a merger, sale, acquisition, or bankruptcy.

5. Cookies and Tracking Technologies.

Cookies are small text files that are placed on your device (computer, smartphone, tablet, etc.) when you visit our Website. They help us to remember your preferences and actions over time. Cookies are widely used to make websites work more efficiently and to improve the user experience.

a. Types of Cookies Used. We use the following types of cookies:

· Essential Cookies. These are necessary for the basic functionality of our Website, such as maintaining user sessions and ensuring security. Without these cookies, parts of Our Website may not function properly.

· Performance Cookies. These cookies collect information about how visitors use our Website (e.g., which pages are visited most often) to improve the functionality and performance of our Website.

· Functional Cookies. These cookies allow us to log and remember choices you make (e.g., language preferences or region), so we can provide a more personalized experience.

· Targeting/Advertising Cookies. These cookies are used to deliver ads that are more relevant to you based on your interests. They may also be used to track the effectiveness of advertising campaigns.

· Analytics Cookies. These cookies track user behavior on our Website (e.g., how long users stay on the site, which pages are visited) and help us improve our website's design and user experience.

b. How We Use Cookies. We use cookies for several purposes, including:

· To make our Website function more effectively.

· To analyze how visitors use our Website and improve the content and layout.

· To track and measure the effectiveness of our marketing campaigns.

· To ensure that you stay logged in during your visit to our Website.

c. Your Choices. You can manage your cookie preferences through your browser settings. Disabling cookies may impact certain features of the Website. There are also browser-based add-ons that you can use to block the use of Cookies which are numerous and easily found through any google search.

d. Tracking Technology and Your Choices. We may use third-party advertising vendors (such as Google Ads or Meta) to provide an analysis and analytics about our Website and they may show ads based on your past activity on our Website. These third-parties may use cookies or similar technologies to track your behavior across sites. You may opt-out of certain tracking by visiting the Digital Advertising Alliance’s opt-out tool at: https://optout.aboutads.info, or the Network Advertising Initiative’s opt-out page at: https://optout.networkadvertising.org. If you wish to limit data collection by analytics providers, you can use browser tools such as the Google Analytics opt-out extension at: https://tools.google.com/dlpage/gaoptout.

6. State Rights and Choices.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third-party, in certain circumstances and with certain exceptions.
Right to Opt-Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt-out of the "sale" or "share" of your personal information or to opt-out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses by contacting us at: privacy@vibriance.com. Please note that if you visit our website with the Global Privacy Control (“GPC”) opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt-out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails, and you may opt-out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt-out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

We will not discriminate against you for exercising any of your privacy rights, including by denying services, charging different prices, or providing a different level or quality of service. To exercise these rights, contact us at: privacy@vibriance.com. We may verify your identity before processing certain requests, and we will respond as required by applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

7. Appeals.

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below or lodge your complaint with your local data protection authority.

8. Data Security.

We implement commercially reasonable administrative, technical, and physical safeguards to help protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and internal policies designed to protect the confidentiality of your data.

However, no security system is completely secure. You acknowledge and agree that no method of transmission over the Internet or method of electronic storage is entirely secure, and we cannot guarantee the absolute security of your information. Except as required by applicable law, we are not responsible for any unauthorized access to or use of your information resulting from circumvention of our security measures.

9. Data Retention.

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, enforce our agreements, resolve disputes, and support business operations. We may also retain backup, archival, and log files for security, fraud detection, and legal compliance. When Personal Information is no longer required, we securely delete or anonymize it in accordance with applicable laws and internal data retention policies.

10. International Data Transfers.

Our Website is operated in the United States and intended for users located in the United States. If you access the Website from outside the U.S., you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ from those of your jurisdiction.

11. Changes to This Privacy Policy.

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Last Updated” date at the top of this page. If the changes are material, we will take reasonable steps to provide additional notice, which may include posting a notice on our homepage or sending an email if we have your contact information. Changes to this Privacy Policy are effective as of the date they are published on this page, unless a later effective date is expressly stated. Your continued use of the Website after any changes are published constitutes your acceptance of the revised Policy.

12. Contacting Us and Correcting Your Information.

If you have any questions about this Privacy Policy or if you need to update or correct your Personal Information, please contact us using any of the methods below. We strive to maintain accurate records and will make corrections in a timely manner.

Email: privacy@Vibriance.com

Phone: 1.800.385.3245